About this role
Job summary
Join Our Dedicated Team as a Medical Secretary - Colposcopy Service
Are you looking for a rewarding and dynamic role where you can make a real impact on patient care? We are seeking an experienced and compassionate Medical Secretary to provide top-tier secretarial and administrative support to our Colposcopy Service and Consultants. This is an exciting opportunity to contribute to a vital healthcare team, ensuring the smooth running of our services and helping patients navigate their care with confidence.
Interview: 23rd October
Main duties of the job
Efficiently manage the electronic appointment diary and coordinate all scheduling for consultations. Provide comprehensive secretarial support, including word processing, filing, audio-typing, photocopying, and composing sensitive letters. Handle complex and varied queries from patients, clinicians, and external parties, offering excellent customer service. Be a key point of contact for patients, answering inquiries in person, via email, and over the phone. Communicate difficult, sensitive, and confidential information with professionalism and tact, especially when speaking with anxious or distressed patients and their families. Work closely with Consultants and medical staff, ensuring they have the information and responses they need for patient care and ongoing treatment
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
For UHD employees, this fixed-term post will be offered as a secondment in line with the Trust's Secondment Policy. Please speak with your line manager before applying.
Job description Job responsibilities
Please see the Job Description and Person Specification for further details on the role requirements.
Interview date to be advised
Person Specification
Qualifications Essential
GCSE Maths and English Audio typing skills
Desirable
Knowledge of hospital systems EPR, e- Camis, Soliton
Experience Essential
Significant administrative/secretarial experience Demonstrable experience in dealing with public and dealing with sensitive and confidential information
Desirable
Previous NHS experiences desirable Understanding of Colposcopy & National Targets
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Dorset NHS Foundation Trust
Address Poole Hospital
Longfleet Road
Poole
BH15 2JB
United Kingdom
Employer's website https://www.uhd.nhs.uk/careers (Opens in a new tab)