About this role
Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
The successful candidate will provide a professional and effective security service tailored to meet the needs of Warrington and Halton Teaching Hospitals NHS Foundation Trust, maintaining good order and prevent public disorder on all Trust sites. This is a 24/7 service where 12 hour shifts are worked.
The main duties of the post will include the protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse. The protection of Trust property against theft, loss and damage. The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage.
Maintain CCTV logs in accordance with the General Data Protection Regulation 2018
Providing guidance and facilitate access to the Trust CCTV system for the purpose of Police investigations.
Answering emergency calls via telephone in a courteous and professional manner.
To operate a secure key register.
Assisting with vehicle flow through hospital sites - PCN issue, car park machine maintenance.
Main duties of the job
Liaise with wards and departments and provide information and advise on a regular basis to ensure any security related problems are dealt with in a prompt manner.
Respond to any telephone enquiries using job related experience.
Provide first line liaison with the Police over security incidents.
Use conflict resolution skills to deal with difficult patients and visitors, aggressive and /or distressed people. Use of restraints when required for violent /aggressive people.
To respond to any complaints received and action appropriately.
Liaise with Police as required including the submission of statements, preservation and correlation of any evidence that may be required.
Assist with traffic flow on hospital sites, maintain car park payment machines and issue PCN's in line with the Trusts car parking policy.
About us
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.
Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.
Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.
A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.
We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.
Job description Job responsibilities
Provide a professional and effective security service tailored to the needs of Warrington and Halton Teaching Hospitals NHS Foundation Trust.
FULL JOB DESCRIPTION ATTACHED
Person Specification
Experience Essential
Experience in restraint techniques NHS Security experience
Desirable
Proven security experience
Qualifications Essential
Security approved training- Physical intervention/clinical holds
Desirable
SIA
Skills, Knowledge & Competencies Essential
Understanding of the General Data Protection Regulation 2018 Competent use of two-way radio procedure Knowledge and competent in use of CCTV
Desirable
An understanding of the Mental Health Act 2007 Competent in the use of CCTV equipment
Specific role requiremens Essential
Ability to use Microsoft Office Word and Outlook applications Good verbal communication skills Ability to prioritise incidents based on dynamic risk Ability to produce evidential written reports both handwritten and electronically Flexible approach to working Able to work shifts over 24/7 period
Desirable
Ability to maintain an accurate pocket notebook Good written communication skills
Physical skills & Effort Essential
Level of personal fitness that enables prolonged foot patrols and standing Basic computer skills and knowledge of Microsoft word/excel Skills for clinical holds due to the frequent requirement to restrain unruly patients/visitors for several long and/or short periods
Desirable
Manual Handling training
Mental & Emotional Effort Essential
Concentration required when writing reports of serious incidents, frequently interrupted by emergency security incidents
Desirable
Regularly dealing with confrontational issues and dealing with violent and/or abuse visitors and patients
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North Cheshire and Mersey NHS Foundation Trust (WHH)
Address Warrington and Halton Teaching NHS Foundation Trust
lovely lane
Warrington
WA5 1QG
United Kingdom
Employer's website https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)