About this role
Job summary
EHR Team in Digital Healthcare
An exciting opportunity has arisen to join the UCLH Electronic Health Record (EHR) Team within our Patient Access & Flow (PA&F) Team. We are seeking an enthusiastic individual to join us to initially support our Patient Self-Scheduling via MyCareUCLH (MyChart) Programme. On completion, you will join the wider PA&F Team to continue delivering digital improvements and supporting the Trust's evolving service requirements.We are seeking someone with a strong interest and experience in digital healthcare and is Epic Certified.At UCLH, patients are at the heart of everything we do. Our Epic EHR system plays a vital role in improving care by providing staff and patients with seamless access to information and enabling services and treatment pathways to be designed around patient needs.Patient Self-Scheduling is a key part of our digital transformation programme, supporting our vision of a digitally enabled organisation that delivers efficient, effective and patient-centred care.Why join us?Digital healthcare is a rapidly evolving field, using innovative technology to enhance patient care, improve staff experiences and create more streamlined pathways. As demand for skilled Digital Health professionals continues to grow, this is an exciting opportunity to develop your career while making a meaningful difference.If you are passionate about digital transformation and want to help shape the future of patient care at UCLH, we would love to hear from you.
Main duties of the job
The post holder will initially be part of a dedicated team responsible for the design, configuration and testing of the Patient Self-Scheduling programme and the pre-requisite build of transitioning from DEP to SER-based clinic code structure. Working alongside the EHR Deputy Delivery Manager and Training & Adoption colleagues, they will establish strong relationships with departmental leads, super-users, and subject matter experts to assess current-state booking and MyCare workflows and contribute to shaping the future-state design and successful programme delivery.They will support the Deputy Delivery Manager in executing project plans, ensuring timely delivery while adhering to governance frameworks, quality standards, and agile methodologies. Regular engagement with clinicians and operational managers will be key to analysing service needs, defining clinical best practices, optimising workflows, and aligning system enhancements with Trust strategic objectives.Candidates who do not hold Cadence/MyChart Certifications will be provided with training and are expected to achieve certification or proficiency within their six-month probation period.This is a hybrid role, requiring a minimum of one day on-site per fortnight, with flexibility to attend more frequently based on business needs, making it suitable for staff seeking a hybrid working opportunity
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large & diverse population. We provide academically led acute & specialist services, to people from the local area, from throughout the United Kingdom & overseas. Our vision is to deliver top-quality patient care, excellent education, & world-class research.
We provide first-class acute & specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology & Neurosurgery
Royal National ENT & Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis & treatment of many complex illnesses. UCLH specialises in women's health & the treatment of cancer, infection, neurological, gastrointestinal & oral disease. It has world class support services including critical care, imaging, nuclear medicine & pathology.
At UCLH, we have a real 'One Team' ethos, & our values - safety, kindness, teamwork & improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England
Job description Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note due to a number of other roles being advertised that it is a possibility that there will be a mixture of permanent and fixed term roles available at this level. This will be discussed with candidates at interview.
Come and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Person Specification
Specific Requirements Essential
Full understanding of and demonstrable commitment to the UCLH values.
Knowledge and Qualifications Essential
Educated to degree level or equivalent through experience and professional development. Higher professional clinical or management degree or equivalent. Specialist knowledge across a wide range of subject areas relating to EHRS and digital services including Epic certification. Good knowledge and understanding of NHS clinical, administrative and operational workflows.
Experience Essential
Relevant project management or improvement experience with a track record of delivery. Experience of change programmes while also developing and maintaining high standards of quality. A proven success in planning and effective implementation of software improvement plans. Experience of design, build, configuration and testing within Epic applications.
Skills and Abilities Essential
The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University College London Hospitals NHS Foundation Trust
Address University College London Hospitals NHS Foundation Trust
Maple House, 149 Tottenham Court Road
London
W1T 7NF
United Kingdom
Employer's website https://www.uclh.nhs.uk (Opens in a new tab)