About this role
WHO WE ARE: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. The Strategy & Consulting Global Network Song practice aligns with Accenture’s global team to support clients in marketing, sales, and service. We deliver transformation through offerings like Marketing, Sales & Service, and Commerce—helping clients reduce costs, boost revenue, and enhance customer satisfaction. THE WORK: You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following:
• Gather business requirements, design process & define implementation strategy for leading marketing automation platforms preferably Salesforce • Experience working on developing business cases for campaign strategies, technology solutions • Ability to conduct fit gap analysis and map platform capabilities to business requirements • Collaborate with clients to understand their business goals, target audiences, and help achieve marketing objectives. Identify opportunities for leveraging marketing platforms to improve efficiency and effectiveness. • Strong expertise across the end-to-end marketing lifecycle, with the ability to analyze data, and recommend improvements to optimize campaign performance. Flexible: We operate on a hybrid working model, with employees expected to share their time between WFH and from the office to support collaboration, learning, relationship building, and team connection. The remaining days provide flexibility to work remotely, depending on business and client needs. As Global Network Song (GN Song) works closely with clients, the ability and willingness to travel and work from client locations may occasionally be required, primarily across the Americas, with opportunities to support global clients and engagements as needed. Travel may range from short-term visits to longer-term assignments depending on the project. Across all roles, we aim to provide flexibility while maintaining meaningful in-person time with clients, peers, leaders, and communities, supporting both business objectives and individual work/life needs. WHAT’S IN IT FOR YOU?
• Work on transformative projects with key G2000 clients, Co-create innovative, technology-driven solutions alongside strategy leaders, industry experts, and enterprise practitioners. • Grow your career with personalized training to build strategy & consulting acumen, industry knowledge, and a commitment to responsible business in every aspect of work. • Thrive in an inclusive, globally connected culture that accelerates equality and enables collaboration across diverse teams and geographies.
HERE’S WHAT YOU’LL NEED:
• 5+ years of overall experience in understanding and working with marketing campaigns. • Knowledge and/or experience with SFMC Engagement, SFMC Account Engagement, Data Cloud, Personalization and/or Salesforce Loyalty. • Solid consulting and techno-functional skills (experience at the intersection of business and technology is preferred). • Strong analytical skills and a data-driven mindset, with proven ability to use insights to drive decisions and optimize outcomes. • Strong organizational skills and the ability to design efficient processes that elevate team performance and drive results. Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application. BONUS POINTS IF YOU HAVE:
• Certifications in SFMC, Data Cloud, Personalization, Pardot, or Salesforce Loyalty. • Strong understanding of how digital channels work together to create cohesive, personalized customer journeys, rather than focusing on a single channel. • Experience managing digital campaigns for large, complex clients, with proficiency in measurement and marketing operations using insights to optimize campaigns and marketing strategies for better outcomes. WHAT WE OFFER:
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach. • A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification). • Employee Assistance Program - legal, financial, and psychological consultations. • Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares. • Paid employee referral program.
#LI-LATAM
About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.