About this role
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. Key Responsibilities
• Own the end-to-end product design lifecycle from discovery to delivery. • Conduct user research, stakeholder interviews, and usability testing. • Define user personas, customer journeys, and information architecture. • Create wireframes, user flows, mockups, and interactive prototypes. • Design intuitive, visually appealing, and scalable user interfaces. • Collaborate closely with Product Managers, Engineers, Business Analysts, and QA teams. • Translate business requirements into meaningful user experiences. • Develop and maintain design systems, component libraries, and UX standards. • Analyze user feedback and product metrics to drive continuous improvements. • Ensure accessibility, responsiveness, and usability best practices are followed. • Present and communicate design concepts effectively to stakeholders. Required Skills
• Strong experience in: • Product Design • UX Design • UI Design • Interaction Design • User Research • Design Thinking
• Hands-on experience with: • Figma • Adobe XD • Sketch • Miro • InVision
• Expertise in: • Wireframing • Prototyping • Usability Testing • Information Architecture • Responsive Design • Design Systems
• Strong understanding of: • Human-Centered Design • Customer Journey Mapping • Accessibility Standards (WCAG) • Product Development Lifecycle
• Experience using data and customer insights to influence design decisions. Preferred Skills
• Basic understanding of: • HTML5 • CSS3 • JavaScript • React
• Experience working in Agile/Scrum environments. • Knowledge of product analytics tools such as: • Google Analytics • Mixpanel • Hotjar • Amplitude
• Experience designing enterprise, SaaS, retail, or e-commerce applications.
Educational Qualification
• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, Fine Arts, Product Design, or a related field. Soft Skills
• Strong communication and presentation skills. • Excellent problem-solving and analytical abilities. • Ability to influence stakeholders and advocate for users. • Strong collaboration and teamwork skills. • Ability to manage competing priorities in a fast-paced environment. • Creative mindset with attention to detail. Nice to Have
• Experience building and managing enterprise design systems. • Exposure to AI-powered, conversational, or data-driven products. • Certification in UX Design, Product Design, HCI, or Design Thinking. • Portfolio showcasing end-to-end product design case studies and measurable business impact.
Educational Qualification
• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, Fine Arts, Product Design, or a related field. Soft Skills
• Strong communication and presentation skills. • Excellent problem-solving and analytical abilities. • Ability to influence stakeholders and advocate for users. • Strong collaboration and teamwork skills. • Ability to manage competing priorities in a fast-paced environment. • Creative mindset with attention to detail. Nice to Have
• Experience building and managing enterprise design systems. • Exposure to AI-powered, conversational, or data-driven products. • Certification in UX Design, Product Design, HCI, or Design Thinking. • Portfolio showcasing end-to-end product design case studies and measurable business impact.