About this role
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Content Strategy & Governance – Deal Management, Global Payments & Trade to join our Sales Enablement, Global Payments & Trade team. This role is located in London In this role, you’ll make an impact in the following ways:
• Lead the development and ongoing management of a content governance framework across Sales Enablement and Proposal & DDQ content. • Oversee content maintenance and quality assurance across platforms including Seismic, Loopio, and SharePoint. • Own and evolve foundational Global Payments & Trade narratives, messaging, and strategic content to ensure consistency and alignment with business priorities. • Develop and maintain structured processes for content creation, review, approval, publication, archival, and retirement. • Establish and manage a content maintenance calendar informed by business priorities, content usage, product updates, market events, and regulatory requirements. • Partner closely with Marketing, Product, Sales, and Proposal & DDQ teams to identify opportunities for content reuse and reduce duplication. • Create more efficient content workflows that minimize unnecessary subject matter expert involvement and centralize feedback processes. • Identify and implement opportunities to use AI and automation to improve content operations, including workflow efficiency, searchability, summarization, tagging, and maintenance. • Use content performance data, usage analytics, and stakeholder feedback to support continuous improvement. • Drive adoption of content standards, governance practices, and new tools through effective stakeholder engagement and change management. To be successful in this role, we’re seeking the following:
• Bachelor’s degree in Communications, Marketing, Business, or a related field. • A number of years relevant experience in content strategy, content governance, sales enablement, marketing, or product-related functions. • Demonstrated experience managing complex content libraries, editorial calendars, or structured content maintenance programs. • Proven experience establishing or supporting content governance practices, including ownership models, review processes, version control, taxonomy, and metadata standards. • Excellent writing, editing, and communication skills, with strong attention to detail and consistency. • Strong organizational, project management, and prioritization skills. • Ability to manage multiple stakeholders and deliver results in a highly matrixed environment. • Demonstrated ability to improve processes and enhance operational efficiency.