About this role
Job summary
The Medical and Chest Outpatients Department at Hull Royal Infirmary is a busy and diverse outpatient service delivering care across a wide range of medical specialties, including a dedicated respiratory service.
The Senior Outpatient Support Worker plays a key role in supporting Registered Practitioners to deliver safe, effective, and high-quality patient care within the outpatient setting. Working under the direction and supervision of Registered Nurses and other healthcare professionals, the post holder will contribute to the smooth running of clinics and ensure patients receive a positive and compassionate experience throughout their outpatient journey.
The department provides a range of clinical assessments and investigations, including venepuncture, 12-lead ECGs, recording of vital signs, blood pressure monitoring, urinalysis, height and weight measurements, respiratory diagnostics, and chaperoning services. The post holder will undertake these duties in accordance with their level of training, competence, and local policies. Additional clinical skills will only be performed following completion of the appropriate training and competency assessments.
Working collaboratively within the multidisciplinary team, the Senior Outpatient Support Worker will support the delivery of patient-centred care, maintaining high standards of safety, dignity, and professionalism at all times.
Main duties of the job
Support Registered Nurses and healthcare professionals in delivering direct patient care.
Assist with clinical assessments and investigations within their scope of practice and competency.
Prepare patients for consultations, examinations, and diagnostic procedures.
Monitor and record clinical observations and diagnostic procedures accurately, escalating concerns appropriately.
Chaperone patients in line with Trust policy. Maintain a safe, clean, welcoming clinical environment. Provide reassurance, information, support to patients and their relatives during their outpatient attendance. Work effectively as part of the multidisciplinary team to ensure clinics run efficiently and patients receive timely care. Demonstrate a commitment to personal development through participation in training and competency programmes to undertake the following clinical duties within the outpatient setting: Clinical Observations
Heart rate monitoring Blood pressure measurement Respiratory rate assessment Temperature recording Oxygen saturation monitoring Weight/Weight measurement BMI calculation Diagnostic and Clinical Procedures
Urinalysis Blood glucose monitoring Venepuncture Peak flow measurement Spirometry testing Feno Testing 6-minute walk tests Recording ECGs In return, we offer a comprehensive supernumerary induction programme, ongoing support from experienced colleagues, and opportunities for personaldevelopment within a supportive outpatient team.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description Job responsibilities
Please see attached detailed Job Description and Person Specification for further detailed information.
Person Specification
Qualifications Essential
Basic literacy and numeracy skills. Knowledge of care procedures acquired through a base level of theoretical knowledge to level 3. Care Certificate or willingness to work towards attaining it.
Experience Essential
Recent experience working in a healthcare environment. Previous caring experience Competent in a range of clinical competencies relevant to the department area.
Desirable
Venepuncture competency
Skills, Knowledge and Ability Essential
Ability to work under own initiative, without direct supervision. Understanding of confidentiality in the workplace. Good organisational skills and ability to prioritise workload Approachable and caring. Ability to work within complex care setting/stressful situations
Other Requirements Essential
Must be willing to work flexibly. Potential for cross site working as the service demands. Understands requirements for health and safety. Able to work unsocial hours including weekends and bank holidays as the service requires
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hull University Teaching Hospitals NHS Trust
Address Hull Royal Infirmary
Anlaby Road
Hull
HU3 2JZ
United Kingdom
Employer's website https://www.hey.nhs.uk/ (Opens in a new tab)