About this role
Job summary Sexual Health Receptionist Band 3
The post will close once we have received a sufficient number of applications
A vacancy has arisen for a 37.5 hour per week post (this will be over varied shift patterns including 1:7 weekends), in the Sexual Health & HIV team as a receptionist.
This is an exciting role which will be the first point of contact for Croydon Sexual Health Centre. You will work within a team of 7 and the role will be varied across different receptions, tasks and responsibilities.
Main duties of the job The post holder will contribute to the smooth running of the Sexual Health (including Young Persons) & HIV service by acting as a focal point of communication between patients, doctors, nurses and other medical staff including providing comprehensive clerical support and excellent patient care. The post holder will ensure confidential and sensitive information is kept secure and that all work will be carried out in accordance with the Trusts policies and procedures.
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
Job description Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Person Specification
EDUCATION AND QUALIFICATIONS Essential
GCSE A-C grade in English or equivalent NVQ level 3 or equivalent experience
KNOWLEDGE AND UNDERSTANDING Essential
Understanding of customer care
Desirable
Inform system
EXPERIENCE Essential
Experience working within a community clinic/GP setting or equivalent Reception/telephone experience Clerical work
Desirable
Hospital reception Experience of dealing contraceptive and sexual health enquiries
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Croydon Health Services NHS Trust
Address Croydon Sexual Health Centre
530 London Road
Croydon
CR7 7YE
United Kingdom
Employer's website https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)