About this role
Senior Support Engineer
Job description: Job Description – Software / Platform Developer Experience 3–7 years of relevant experience in Software Development, Platform Development, Systems Engineering, or Automation Engineering. Role Summary We are looking for a hands-on Software / Platform Developer with strong experience in RHEL/Linux, Shell scripting, Python scripting, Platform Security, Security Compliance, Jenkins, Azure, Docker, and Kubernetes. The candidate will develop platform-level software and automation, support secure and compliant RHEL environments, integrate solutions with CI/CD pipelines, and troubleshoot complex platform and deployment issues. Key Responsibilities
• Develop and maintain platform software, utilities, and automation for RHEL/Linux environments.
• Develop Shell, Python scripts for configuration, deployment, validation, monitoring, and troubleshooting.
• Develop automation for platform security and security compliance validation.
• Validate RHEL security configurations, hardening, access controls, vulnerabilities, and compliance requirements.
• Integrate development and automation solutions with Jenkins CI/CD pipelines.
• Work with Azure, Docker, and Kubernetes for development, deployment, and troubleshooting.
• Develop reusable, maintainable, and secure automation components.
• Troubleshoot RHEL, security, CI/CD, container, and deployment issues.
• Collaborate with Development, QA, DevOps, Security, Architecture, and Product teams.
• Participate in code reviews and follow development, security, and coding best practices.
• Use Cursor, Claude, Gemini, and other AI-assisted development tools for coding, debugging, refactoring, documentation, and productivity.
• Continuously improve platform reliability, automation, security, compliance, and operational efficiency.
Required Skills RHEL / Platform
• Strong hands-on experience with RHEL/Linux.
• Good understanding of Linux configuration, processes, services, networking, permissions, logs, and troubleshooting.
• Strong Shell, Python scripting skills.
Platform Security & Compliance
• Good understanding of RHEL/Linux platform security and security hardening.
• Experience with secure configuration and security control validation.
• Understanding of authentication, authorization, permissions, certificates, and system security.
• Understanding of security compliance requirements and compliance validation.
• Experience automating security/compliance checks is preferred.
• Basic understanding of vulnerabilities, security findings, and remediation.
CI/CD
• Hands-on experience with Jenkins and CI/CD pipelines.
• Experience automating build, deployment, validation, and execution workflows.
• Working knowledge of Git.
Cloud & Containers
• Working knowledge of Azure.
• Hands-on/working experience with Docker.
• Working knowledge of Kubernetes (K8s).
• Understanding of containerized and cloud-native environments.
AI-Assisted Development
• Practical experience with Cursor, Claude, Gemini, or similar AI coding tools.
• Ability to use AI for code generation, debugging, refactoring, testing, and documentation.
• Ability to review and validate AI-generated code for correctness, security, and quality.
Optional Skills
• Programming experience in C++ or Java.
• Experience developing Linux/system-level applications or utilities.
• REST API development or automation.
• Knowledge of microservices and cloud-native applications.
• Experience with OpenShift.
• Experience with security/compliance automation tools.
Candidate Profile
• Hands-on and self-driven developer with strong RHEL/Linux and Shell, Python scripting skills.
• Good understanding of platform security and security compliance.
• Comfortable working across Jenkins, Azure, Docker, and Kubernetes.
• Strong troubleshooting, analytical, problem-solving, and collaboration skills.
• Willingness to learn new technologies and adopt AI-assisted development practices.