About this role
Systems Administrator III
Job Summary: General Atomics Integrated Intelligence Inc. (GA Intelligence) is looking for an experienced Cleared System Administrator with a Top Secret/SCI clearance to provide on-site support at our Chantilly, Virginia location.
DUTIES AND RESPONSIBILITIES: • Install, maintain and repair a variety of personal computers, peripheral devices, servers and networking equipment • Install and maintain software applications on various Linux and Windows-based operating systems • Provide routine hardware and software support for users • Provide user training • Perform routine diagnosis on failed equipment and software applications • Perform repairs or coordinate repair work with other internal and external teams • Maintain reports and logs, including equipment inventory • Create and maintain user-facing technical documentation and reference materials on a variety of topics • Monitor and respond to user support tickets • Coordinate with developers for current and future software needs • Coordinate with ISSM • Manage user accounts
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
Job Qualifications: • Typically requires a bachelor's degree in information technology or a related discipline and six or more years of progressive professional systems administration experience in an information technology department. May substitute equivalent working experience in the field in lieu of education. • Demonstrated working knowledge of current personal computer technologies including peripheral devices, workstations, laptops and servers. • Demonstrated working knowledge of Linux and Windows operating systems. • Basic understanding of mail servers, Active Directory, network switches and related infrastructure. Working knowledge of DHCP, DNS and VLAN’s. • Powershell and/or Bash scripting experience. • Basic understanding of security requirements and controls, including STIGs. • Security+ Certification, or ability to obtain certification within 30 days. • Excellent verbal and written communication skills. • Ability to communicate effectively with internal and external stakeholders with a wide range of technical skills. • Excellent troubleshooting skills. Ability to diagnose and resolve routine technical issues, and investigate more complex issues as part of a team. • Ability to work independently or in a team environment. • Ability to work extended hours occasionally to support off-hours support and maintenance tasks.
PREFERRED SKILLS AND EXPERIENCE: • Experience with Configuration Management tools (Puppet, SaltStack, Ansible) • Experience with CVE remediation (Nessus) • Experience with Firewall rules and policies (Fortinet, Palo Alto) • Experience with Virtualization (LXD, VMware, Hyper-V, Proxmox)