About this role
IT Support Analyst
Company Description: Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Job Description: Implements computer solutions that are cost-effective while maintaining an acceptable level of customer service. • Demonstrates awareness of customer needs and perform job duties to effectively meet those needs. • Analyzes computer-related situations and make decisions which deal with variables in situation where standardization exists. • Performs needed upgrades on PC hardware and software programs. • Communicates with customers, vendors, and company personnel in a positive and proactive manner. Demonstrates accurate and effective oral and written communication skills with customers, coworkers, and the community. • Creates users on the network. • Restores files to users off of backups, as needed. • Performs other duties as assigned • Complies with all policies and standards
Required Qualifications: High School Diploma/GED or Equivalent Experience
EEO Statement: Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.