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Vendor Performance Specialist @ Utilities One

India - Gurugram, HaryanaOnsiteFull-time
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About this role

Utilities One Group is a US-based company supporting the telecom, power, water, renewable energy, and data centre sectors through high-quality services and specialized consulting. Our greatest strength is our people, whose expertise, collaboration, and integrity help deliver meaningful results and lasting impact. We are seeking a qualified Vendor Performance Specialist – Power Utilities to support our Power Division in managing contractor relationships, performance, compliance, and resource readiness across multiple utility markets. The role will oversee vendor performance against contractual, operational, quality, and safety expectations while ensuring the availability of qualified service providers for ongoing and upcoming projects. The position will collaborate with Operations, Engineering, Construction, Storm Response, Business Development, Risk, Legal, Safety, and Compliance teams to support reliable project execution. The role will support utility programs including overhead and underground distribution, transmission, substations, pole inspection and maintenance, storm response, engineering, vegetation management, and grid modernization. Work Schedule : Monday-Friday, 6:30pm - 2:30am (IST), Daily On-Site. Location : EMAAR Digital Green, Tower B, Golf Course Road Extension, Sector 61, Gurugram, Haryana – 122011. Manage the end-to-end vendor lifecycle, including onboarding, qualification, performance monitoring, compliance, and offboarding. Build and maintain relationships with utility contractors, engineering firms, construction vendors, and specialized service providers. Develop, track, analyze, and report vendor KPIs, SLAs, quality, safety, responsiveness, and project delivery metrics. Conduct regular vendor performance reviews and coordinate corrective action plans for identified performance gaps. Partner with Operations, Engineering, Construction, Storm Response, and Business Development teams to forecast resource requirements and optimize vendor allocation across projects. Verify vendor compliance with contractual terms, licensing, insurance, utility standards, safety requirements, and client-specific requirements. Maintain accurate vendor records, certifications, compliance documentation, and performance history. Develop and maintain vendor rate cards by geography, scope of work, utility program, and client requirements while monitoring market pricing. Coordinate with Risk, Legal, Safety, and Compliance teams to resolve vendor issues, mitigate risks, and improve vendor management processes. Serve as the primary point of contact for vendor inquiries, escalations, and operational coordination. Support vendor sourcing and qualification for utility construction, engineering, storm restoration, pole inspection, make-ready engineering, substation, and transmission projects. Monitor vendor safety performance, incident reporting, training requirements, and adherence to applicable OSHA, utility, and client standards.

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