About this role
Job summary
The Administrative Assistant will provide effective administrative service to aid the efficient running of the Older Adult Mental Teams based at the Quarella Road Bridgend. As well as administrative tasks the postholder will collect and input statistical information on client activity in line with both local and national requirements as determined by the Welsh Assembly Government.
The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to the Service.
This post is fixed term/secondment for 12 months from start date due to service needs.
Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.
Main duties of the job
Organise own daily work processes
Monitor and review data capture systems, ensuring that quality and accuracy of data capture and reporting is consistently high
Undertake and assist in regular data accuracy checks and data cleansing
Deal efficiently and effectively with correspondence and queries, often of a highly confidential nature from other agencies and the general public
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Education/Qualifications Essential
3 GCSEs or equivalent NVQIII Business Administration or willingness to work towards RSAII Typing or equivalent relevant experience ECDL or equivalent experience
Desirable
Medical terminology
Experience Essential
Previous all round office experience Experience of using databases Experience of establishing new systems of work
Desirable
Has previously worked in the NHS or similar environment
Skills Essential
Good interpersonal skills Ability to work in a challenging environment Good communication and listening skills
Desirable
Welsh language speaking/listening at Level 3 or above
Knowledge Essential
Ability to transfer IT skills to new applications
Desirable
Knowledge of Myrddin, WCCIS & FACE IT systems
Personal Attributes Essential
Non judgemental Sensitive to the issues faced by clients with Mental Health problems Flexible in approach to work and duties to meet the needs of the service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cwm Taf Morgannwg University Health Board
Address Mental Health Building
Glanrhyd Hospital
Bridgend
CF31 4LN
United Kingdom
Employer's website https://joinctm.wales/ (Opens in a new tab)