About this role
Job summary
Are you passionate about customer service, patient care, and offering the best patient experience?
This exciting role at Lancashire Teaching Hospitals is not your ordinary outpatient/ward positions - you will join the team as an Ophthalmic Technician/HCA bringing your valued customer service knowledge and skills to meet the caring values of our organisation making sure every patient receives the best experience in our hospital.
We are looking for individuals with a strong background of providing a pro-active and first-class customer service, a real desire to provide excellent patient care & the ability to communicate politely, professionally with all patients and colleagues.
You will work as part of a dynamic team committed to high standards of care for all of our patients.
Main duties of the job
You'll be responsible for assisting patients and ensuring the best customer journey throughout including
Undertaking ophthalmic imaging and diagnostics including visual fields tests, visual acuity test and OCT. Provide support to patients in clinic who may be elderly or visually impaired Recording physical measurements, including accurate visual acuity, height and weight and vital signs. Working efficiently and proactively to ensure the clinic/ward runs smoothly. You will be expected to contribute to a rota with a variety of shifts usually ranging from 7am to 7 pm. This will include some weekend working. Part time applications are welcome
About us
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description Job responsibilities
You will be based in Lancashire Eye Centre at Chorley Hospital. This is a purpose build ophthalmic centre with state of the art facilities. The posts will rotate between Chorley Hospital and Eye Assessment Unit at Preston Hospital
The role will be part of a multi-disciplinary team and you will play a vital part in ensuring our patients receive the best possible care.
We will support you in developing your skills and offer opportunities for training and education. In additionwe offer a comprehensive induction to ensure you are skilled in undertaking the day to day tasks.
Person Specification
Qualifications & Education Essential
GCSE maths & English grade 4- 9 or grade C or above OR level 2 functional skills in maths and level 2 functional skills in English Complete the internal competency/ training programme within 6 months of starting
Desirable
Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3
Knowledge & Experience Essential
Working within a team Dealing with the public Awareness of confidentiality Infection control
Desirable
Previous experience of working in a health care or related setting
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Lancashire Teaching Hospitals NHS Foundation Trust
Address Chorley and South Ribble Hospital
Preston Road
Chorley
PR7 1PP
United Kingdom
Employer's website https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)