About this role
Position Overview The primary responsibility of the Attendant – Prestige F & B is to provide service and other assistance to guests in the Concierge Lounge ensuring all guest needs are handled promptly in a warm and friendly manner. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities
• Greet and welcome guests to the Concierge Lounge. • Setting up and clearing up of presentations Continental Breakfast, Afternoon Tea and Evening Cocktail service. • Serve guests and clear up tables. • Ensure Venezia Concierge Lounge is kept clean and organized at all times by complying with hygiene regulations. • Store food and beverages under proper conditions, e.g. temperature • Safety is an essential function of this job. • Consistent and regular attendance is an essential function of this job. • Performs other related duties as assigned.
Additional Duties & Responsibilities Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Additional Duties & Responsibilities
Additional Duties & Responsibilities
Minimum Qualifications
• 21 years of age. • Proof of authorization/eligibility to work in the United States. • High School diploma or equivalent. • Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card and any other certification or license, as required by law or policy. • Must have prior customer service experience with food and beverage knowledge. • Outgoing personality and enjoys servicing guests. Bi-lingual a plus. • Ability to communicate clearly and effectively in English, both in spoken and written form. • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. • Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements Must be able to
• Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned. • Physically access all areas of the property and drive areas with or without a reasonable accommodation. • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. • Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. • Work in a fast-paced and busy environment. • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.