About this role
About Pay.com
Pay.com is a payment orchestration and acquiring platform engineered for acceptance. We give online merchants one central hub to accept, route, optimise and manage payments worldwide.
We are looking for a dedicated Reconciliation Team Lead to lead our Reconciliation team within Finance Operations at our Limassol office in Cyprus.
Key responsibilities
• Perform daily, weekly and monthly reconciliations of transactions and balances across acquirers, PSPs, card schemes and bank accounts.
• Match internal platform data against external reports and bank statements and identify and investigate discrepancies.
• Prepare merchant settlement and payout reconciliations for review, checking volumes, fees, refunds, chargebacks and reserves.
• Support interchange and scheme fee validation by preparing data and flagging unexpected charges.
• Assist with the daily monitoring of safeguarded merchant funds, performing checks and escalating any breaks.
• Perform daily bank account reconciliations, including merchant accounts, as our banking operations go live.
• Track and follow up on open items and aged breaks until resolved, keeping records and the audit trail up to date.
• Communicate with internal teams and external partners to obtain information and resolve reconciliation queries.
• Prepare regular reconciliation reports and assist with month-end close and audit requests.
• Contribute to procedure documentation and process improvements as the team grows.
Requirements
• Bachelor’s degree in accounting, Finance, Economics or a related field.
• 2+ years of experience in reconciliation, payments, finance operations or a similar role, preferably within a PSP, FinTech, banking or financial services environment.
• Basic understanding of banking and payment flows, including settlement cycles and bank statements.
• Exposure to card payments or acquiring is an advantage.
• Good to advanced Excel skills (lookups, pivot tables) and comfort working with large volumes of data.
• High attention to detail with strong analytical and problem-solving skills.
• Well organised, with the ability to manage multiple tasks and meet daily deadlines.
• Proactive team player, eager to learn in a fast-paced environment.
• Fluent in English, both written and verbal.
What we offer
• Competitive salary and benefits package.
• Flexible working hours.
• Daily lunch.
• Medical insurance.
• Provident fund.
• Corporate, team and special events.
• Professional growth and training opportunities.
• Friendly and collaborative work environment.
• Opportunity to gain experience in a growing company in the FinTech industry.