About this role
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Our GEICO Local Office is rapidly growing, and we are looking to hire the right individual to fit into our agency. We are currently seeking to fulfill a full-time position. Our Sales and Service Agent will be responsible to provide exceptional customer service to current customers and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information • Respond to all inquiries, cancellation requests, and sales requests within specified timeframe • Cross sell products to existing clients • Answer incoming phone calls • Secure Trailing Documents from customers • Immediately greet all customers, entering the office, in a friendly and helpful manner. • Thoroughly understand and follow all underwriting, rating and compliance requirements. • Make outgoing calls to contact incoming leads and convert to sales