Role Overview Why Choose Clúid? At Clúid, we believe that success is achieved through our dedicated and passionate team. Working with us, you'll enjoy: <ul><li style="text-align:left;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace. </li><li style="text-align:left;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Flexible Working Arrangements: We support work-life balance with flexible working options with Hybrid working options. </li><li style="text-align:left;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities. </li><li style="text-align:left;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Employee Benefits: 25 days annual leave +3 additional days over Christmas and Good Friday (bring you up to 29 days and additional days with length of service), 10% Pension, VHI, Employee Assistance Programme, Bike to work, Tax Saver Travel, Sick Pay, Payment Income Protection, Paid Maternity Leave, Paid Paternity Leave. </li><li style="text-align:left;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Silver Award from Investors for Diversity. </li></ul> About Us Clúid is one of Ireland’s largest approved housing bodies. We provide social, cost rental and affordable homes and services in communities across the country. Our word matters: when we say we will do something, people should be able to trust that we will follow through. Our purpose is to provide good-quality homes and services that help residents put down roots, build community and feel part of a more inclusive Ireland. We are committed to resident-focused services, equality, inclusion, sustainability, strong governance and steady improvement over the long term. <ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Position: Heating, Ventilation and Air Conditioning (HVAC) Technician</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Reporting to: Servicing and Compliance Manager</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Location: Dublin/Leinster based with National remit (Hybrid)</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Contract type: Permanent</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Salary: €45,830 - €63,017 per annum (DOE)</li></ul> Clúid Housing continues to grow rapidly with Property Services department nationally distributed in line with the fact that Clúid provides housing across every county in the country. It aims to lead the way in innovation and the development of an exemplary service which is resident focused and cost efficient whilst remaining fully compliant with the AHB Regulatory Standard. The people who work in the Property Services Department are passionate about the work they do and are motivated by seeing first-hand the positive impact our service has on the lives of residents. Our colleagues are resourceful, conscientious, caring and outcome focused. The HVAC Technician (Domestic Heating and Ventilation) is a key role within the Property Services Department, supporting the Asset Management and Clúid Works team in the ongoing development of the servicing and repairs team, with particular emphasis on modern domestic heating and ventilation systems including Heat Pumps, Mechanical Ventilation Heat Recovery, continuous Mechanical Extract Ventilation, Solar Water heating systems, heating controls and hybrid systems. Key Responsibilities <ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Carrying out regular maintenance of heat pumps and other renewable heating and ventilation systems</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Repairing heat pumps and other renewable heating and ventilation in tenants’ homes</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">On site fault finding and problem solving</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Providing technical support to in-house servicing and repairs operatives</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Providing technical support to Housing Advisors and Resource Planners to triage repair calls prior to escalation</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Provision of quality inspections on subcontractor servicing and repairs</li></ul> <strong style="border:0px solid;margin:0px;font-weight:600;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">Asset Management<ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Work with Asset Management team to improve servicing and maintenance processes.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Work closely with the Mechanical Engineer, Building Surveying Managers (BSMs) and Property Surveyor delivery team to plan and monitor the delivery of the BEC schemes programme.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Support the Mechanical Engineer, BSMs and their teams in the selection and appointment of Heat Pump contractors engaged by Clúid and contribute to ensuring that the contractual arrangements are structured to ensure that they meet the quality and price expectations of Clúid.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Support the Mechanical Engineer in the establishment and maintenance of a suite of maintenance contracts for Clúid’s Heat pump asset base.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Support in the monitoring of quality with respect to Heat Pump installation and servicing programmes.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Quality improvement and optimisation of existing heat pump stock</li></ul> <strong style="border:0px solid;margin:0px;font-weight:600;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">Technical support & training<ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Be part of a technical support team, providing technical support and training on all HP products and systems to customers and internal staff.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Support internal repairs operatives with servicing of Heat Pumps, Mechanical Ventilation Heat Recovery, continuous Mechanical Extract Ventilation, Solar Water heating systems, heating controls and hybrid systems Support internal repairs operatives with troubleshooting faults on Heat Pumps, Mechanical Ventilation Heat Recovery, continuous Mechanical Extract Ventilation, Solar Water heating systems, heating controls and hybrid system both remotely or on-site.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Support the on-boarding team with technical guidance on training for residents in the use of domestic heating and ventilation and ancillary equipment.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Have a proactive solution-focused approach to addressing issues and overcoming problems.</li></ul> <strong style="border:0px solid;margin:0px;font-weight:600;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">Health & Safety<ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Take personal responsibility for your own health, safety and welfare and that of colleagues in the workplace and ensure a clean, secure and safe working environment.</li></ul> <strong style="border:0px solid;margin:0px;font-weight:600;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">Corporate Responsibilities <ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities. </li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Adhere to all Clúid policies and procedures at all times.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">To exercise discretion at all times.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;">Demonstrate high standards regarding both Clúid’s and your own wellbeing, health and safety requirements.</li></ul> Person Specification <ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Good understanding and knowledge of basic Health & Safety.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Ability to make decisions and confident at problem solving.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Ability to self-manage and take accountability for own work schedule.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Good communicator with strong interpersonal skills.</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Willingness to up-skill and learn about other systems.</li></ul> Experience/Qualifications <ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">National Craft Certificate/Solas/Trade Cert in either Electrical, Plumbing or Refrigeration and Air Conditioning</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">F-Gas Certification</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Current driving licence</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">3+ years experience in similar role</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Excellent knowledge of Heat Pump technology</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Proven experience in fault finding on renewable technology systems</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Proven experience of heating control systems and fault finding</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Knowledge of building services, communal heating and distribution systems, CHP, Generators, Fire Sprinkler Systems desirable</li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Experience working with and training provided by Daikin, Hitachi, LG, Mitsubishi, Panasonic, Samsung and other leading heat pump manufacturers desirable </li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Ability to share knowledge and educate tenants, repairs operatives and Contact Centre advisors</li></ul>

Heating, Ventilation and Air Conditioning Engineer @ cluid

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