About this role
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. We are looking for a Business/System Analyst to join a team for our Growth stream. Job Responsibilities Requirements Elicitation & Specification Gather and validate requirements with Product, Engineering, Design, and QA; turn business goals into testable artifacts (user stories, epics, acceptance criteria, business rules). Write clear tasks for developers and QA with scenarios, parameters, constraints, and checks. System Analysis & Architecture Understand APIs, data structures, integrations, and microservice architecture well enough to speak with engineers on their level. Take part in architectural analysis and detail technical tasks to reduce the load on architects and developers. Delivery Support Maintain requirements throughout delivery: manage changes, document decisions and assumptions. Support developers and QA, and validate shipped features against requirements. Act as the main bridge between Product and Engineering on scope, risks, and dependencies. Knowledge Base & AI Maintain a structured, searchable knowledge base (product behavior, business logic, APIs, data, admin pages); close knowledge gaps and update docs right after releases. Structure documentation for a vector knowledge base for LLMs and refine it where the AI can't answer. Use AI tools (ChatGPT, Gemini, Claude) in daily work, verifying output and owning its correctness.