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Account Manager Business Information @ Coface

Dakar, SNOnsiteFull-timeJob reference REF1359M
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About this role

OBJECTIVES :

To take care and develop existing BI customers to meet revenue target and to convert customers into subscription.Takes care of sanity check on BI contracts (usage/contracts/billingDevelop interest and awareness on Coface BI offer to secure profitable business for Coface.Ensure proper training for BI users and look for development opportunities within existing accountsEnsure renewal of contracts and upsell, limit attrition rateProvide Sales and Marketing Dpts with feedback from customers about BI products and solutions.To work closely Back Office to ensure contracts are in line with customer needs.

SPECIALIST SKILLS & KNOWLEDGE

Proven experience of working in a sales development role, ideally in the Business Information marketProven ability to work in a fast-paced global businessAutonomous: able to self-motivate and focus on goals and activities while working on one’s ownAbility to work directly with customers and with brokersSales negotiation and communication skillsAble to build rapport and long term relationships with internal stakeholders and clients to build productive networksPrioritisation: determines the importance of each task and allocates time accordinglyIn depth familiarity and knowledge of various contract structures in order to provide a consultative solutionAbility to liaise with hunting team when finding new opportunities into a given accountKnowledge of current economic climate and how it affects the marketQUALIFICATIONS

Minimum Master degree2 to 3 years of experience in Account manager or Sales Desirable: degree educated in Business and/or Finance related disciplineAbility to interact with customers in both French and English

Skills

Information Services - 016Customer ServiceAssociateInsurance

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