About this role
Team Mission
Ensure that the change being implemented is embraced, adopted and utilized by the impacted population
Responsibilities
Responsible for leading the Change Management (CM) workstream in our strategic transformation projects and ensures that the project meets qualitative objectives to increase employee adoption and usage of required changes. The CM focuses on the people side of change (preparing, supporting and equipping people to adopt and use changes to business processes, systems and technology, job roles, organization structures etc)
Change Management tasks
Develops and implements change management strategies and plans that maximize employee adoption and usage of required changes. It includes plans and efforts to anticipate and minimize resistant behaviors from employees and stakeholders who are impacted by the changesApplies the Coface change management methodology to support adoption to changes requiredClosely works together with the project managers and project teams to integrate CM activities in the project plansEnsure quality of the change deliverables in the projectsCollaborates and works with and through many others in the organization; Builds strong relationships with project sponsors, achieve buy-in with key stakeholders and influence othersCommunicates on our success stories and challenges to increase the visibility of our actionsDrives and participate in the regional Change Management activities Profile
Technical skills
Strong coaching skills as they help their teams through their transitionsExcellent -proven- capabilities of project management and change managementIn-depth knowledge of project change management processes and tools (CM Planning, communication plan, risk monitoring, etc.)Ability to anticipate risks, and manage them with key stakeholdersFluency in French and English is requiredBehavioral skills
Solution oriented behavior – Can Do attitudeHigh grade of empathySense for urgencyConvincing and influencing skillsStrong collaboration skills with other teams and departmentsGood oral and written communicationLevel of experience
2-5 years’ experience of project and change management in strategic transformation projectsProven strong experience in multinational/multicultural projects2-4 years of work experience outside the home country WE OFFER YOU:
Competitive remunerationOpportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its fieldPossibility to gain expertise in business information services, trade credit insurance, and financeFlexibility to work in a hybrid mode, blending remote and on-site work