About this role
Education
University degree or college diplomaMinimum Qualifications
Dental software: Dentrix and DexisThe Bilingual Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits.Deliver quality and compassionate care to every patientMust be fluent in Spanish and EnglishGreet parents and patients when they enter or leave the officeEnsure parents who are waiting are kept informed of the progress of their appointment or childMaintain a clean and tidy waiting area and front desk areaVerify patient insurance eligibility prior to appointment and ensure information is correct in the patient’s Dentrix and Dexis fileEnsure service limits are recorded and communicated with the clinical team prior to treating the patientEnsure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient’s appointmentSchedule follow-up operatory and six month recall appointments for patientsAnswer incoming calls and direct the caller to the proper person, taking messages when necessaryEnsure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completedEnsure all patient records are re-filed at the end of the day Preferred Qualifications
Application Details
The successful candidate will be required to complete a pre-employment screening consisting of a Criminal Record Check,Drug Test, Degree Verification.
Only those applicants selected for an interview will be contacted.
Children’s Dental Land & Kids Dental Specialists is an Equal Opportunity Employer
TO APPLY
Interested applicants can submit a current resume along with their cover letter, in confidence to: