About this role
ChargeLab’s Operations team is responsible for rapidly deploying chargers for customers, leveraging our network of amazing distribution and manufacturing partners to seamlessly deliver EV charging stations with powerful software. The Operations team is looking for an Operations Associate who will lead the growth of the company through operational excellence and superior customer service. Responsibilities: Design and execute our core services for charger deployment, network monitoring and operations & maintenance Own and maintain internal programs and reporting Identify opportunities to streamline processes and drive improvements to ensure operational excellence at scale Improve operational performance by using a quantitative approach for issue identification, root cause analysis and improvement rollouts Work with internal cross functional teams (Engineering/Product, Sales & Marketing) to drive program goals and identify areas of improvement Expand our distribution and install networ...