About this role
Our collection team grow so fast, you will develop and set scalable processesImprove our current process to be more efficient.You will monitor metrics & SLA of our operations process and maintain it at the most efficient and effective level.You will analyze the data, find the problems, develop the improvement recommendation, and implement the improvement plan.You will work closely with other operations team for business process improvement and implementation. Having experience at least for 1 year in Operation Excellence or operations improvements, fresh graduates from reputable university and relevant background are welcome to apply.Experience in coordinating projects & campaigns across teams.Ability to multitask and execute in a fast-paced, team-oriented environmentStrong analytical skills. Proven ability to review detailed data and produce meaningful analysisStrong problem-solving skills and ability to identify root causesWorking knowledge of medium-large operationsFresh Graduate Welcome