About this role
Lead, direct, and coordinate the Employee Benefit Insurance teamGrow the business and ensure revenue goal is achievedSupport in identifying and developing new business opportunities for employee benefit insuranceIdentify and explore growth opportunities with current client baseWork together with Placement / Technical team to deliver insurance proposals that are within clientsexpectationsDevelop and maintain relationships with key leaders in Health Insurance companies to support businessexpansionDirect the After Sale Department including Claim and Data and ensure clients’ claims and inquiries areserviced accordingly to the highest standardPut in place control mechanisms that enable achievement of high levels of customer satisfaction.Ensure quality and service excellence to clients and 5/5 client satisfactionRecruit, motivate, coach, evaluate, and retain a quality teamOngoing communication of business strategy and results of the teamContinuously improve current systems and processesPromote a culture of high performance and continuous improvement that values learning andcommitment to quality. More than 10 years experience as Marketing manager in insurance or brokerage firmsComfortable with leading team and responsible for the entire team’s achievementsHave wide network of potential clientsHave strong relationship with insurance companiesSolid understanding in Employee Benefit insurance products including Health, PA, DPLK and TPAExcellent in selling, communication, negotiation, and persuasion skillsExperience leading After Sale team and negotiating with insurance on claim issues