About this role
Liaising with insurance team to gather policy placement information and other policy documents.Handling and filing confidential information belonging to clients.Liaising with team to investigate claims and determine cause and extent of damages.Following up cases rigorously to ensure the claims are agreed and settled on time.Conducting file reviews, file audits and quality checks for the team to ensure quality and to maintain no deviations from the set procedures.Periodically involved in taking up various BAU related adhoc projects for improving and streamlining the existing claims process Bachelor degree from any majorgood knowledge in Insurance principal and medicalMinimum 5 years of relevant experienceHave a good knowledge in system, claim process, Insurance Principal and insurance policy provisionAble to work under pressure, good leader ship, good communicationGood leadership and decision making skill