About this role
Job summary Second Step are providing Step Together an exciting service for people with complex needs in Somerset. We work with clients and partners creatively to develop new and sustainable support and adults facing difficulties in obtaining and sustaining housing and with mental health needs, drug and alcohol problems, behavioural issues, significant debt, and involvement in the criminal justice system. The service offers a psychological, adversity and trauma (PAT) informed approach, advocates for system change, creatively thinking with other agencies to develop innovative ways to overcome barriers to engagement.
Main duties of the job Working to the Recovery Coach Model principles, you will develop strengths-based actions orientated around the Outcome Star . You will engage and support your own caseload of clients with complex needs in leading their journeys, and maximising their choice and control over the support they receive by developing a responsible and individual network of support.
You will have an understanding of issues relating to homelessness and mental health, and be able to build and sustain relationships with clients. You will have a commitment to promoting independence and supporting vulnerable people in developing move on and recovery plans.
We work in a recovery focused, psychological, adversity and trauma (PAT) informed way in all aspects of the teams practice using relevant interventions, including Assessments, Support Planning, Risk Assessing, Brief Interventions and Solution Focused Therapy.
You will receive training, and on-going supervision and benefit from both operational and reflective supervision, case formulation and restorative peer support. In addition to this you will be part of a close knit and supportive team of colleagues with opportunities for shared practice and collaborative working.
About us Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other needs. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
Job description Job responsibilities Conduct and support client assessments.
Positively manage and reduce clients using safety and inclusion planning tools.
Working with a caseload, undertake proactive work across Somerset to engage and build trusting relationships with clients.
Developing a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions.
Provide a single consistent point of contact for a client and other people working with them.
Develop strength-based actions, orientated around the Outcomes Star. Support each client in leading their journey at a pace that is right for them, and review progress on actions with them on a regular basis.
Person Specification
Experience Essential
Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies Proven ability to promote and apply good practice in equality and diversity Proven ability to operate risk management and safe working practices in working with vulnerable clients
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Second Step
Address The Rollercoaster Building
Bridgwater
TA6 4RL
Employer's website https://www.second-step.co.uk/ (Opens in a new tab)