About this role
Our Home Health Coordinator's are responsible for identifying and/or calling on referral sources, current or potential, to market the Company’s home health care services.
We are looking for a professional with a current book of business in the Southeast Michigan and surrounding area's, Home Health Sales experience and background is a must.
-Demonstrate professional conduct and ethics according to organization policies and procedures. -Able to work cooperatively as a member of a team. -Establish relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities. -Referral source lists are governed by Company and revised with approval of Division Vice President or other designee. -Apprise the Administrator/General Manager or Sales Manager on a predetermined basis of scheduled presentations. -Prepare and present presentations of Company’s various home care services to referral sources and follow-up with the referral sources. -Educate referral sources on the components of home health care services and explain the interrelation of each of the services to the specific referral sources. -Serve as a liaison between the Company and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources to identify healthcare needs and assist in meeting those needs through the Company’s various product lines. -Communicate frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met. -Assist in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with the Company’s various services. -Evaluate continually the Company’s marketing strategies and advise management on effective strategies and suggest any changes. -Serve as the Company’s representative in the community to promote a positive image of the Company and to promote interest in the Company’s various home health services. -Work closely with Company staff to coordinate necessary services for patients and to promote communication between staff and the referral source. -Prescreen patients (when possible) referred by physicians, hospitals, long-term care facilities and assisted living facilities for home health needs, eligibility and status, when referral is contemporaneous with discharge. -Serve as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patient’s home. -Maintain knowledge of agency policies and procedures and Medicare regulations applicable to home health care. -Deliver plans of care to physician’s offices for signature (as appropriate) and ensure timely return of such plans. -Participate in company-sponsored programs and meetings. -Performs other duties as assigned by the Administrator/General Manager, Sales Manager or other appropriate supervisory personnel.
High school diploma Two years college preferred Marketing or sales Home Care experience essential Medical Knowledge/Background preferred Solid computer skills preferred Excellent analytical, problem-solving and decision-making skills Excellent organization skills and detail-oriented Excellent communication skills Excellent interpersonal skills Multi-tasked and flexible Self-directed and able to work autonomously with minimal supervision Ability to communicate in English
All your information will be kept confidential according to EEO guidelines. Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place