About this role
Global SQW team tasks
顧客グローバル品質トピックスの顧客窓口 顧客品質実績データの分析と社内品質レポートの発行、品質改善計画作成支援品質に関する活動の推進/サポートワランティ費用削減活動の推進、顧客との交渉各種顧客依頼事項への対応/サポート海外の品質部門チームのサポート及び取り纏め 顧客品質監査/会議 支援対応 新製品のSafe Launch（初期流動）活動顧客要求事項の分析/評価、社内Toolへの対応
Customer window about quality topicsCockpit charts – monitoring of Bosch-performance (quality, costs, special/customer KPIs,...)Initiate & coordinate quality projects with OEM (e.g. 3MIS S&C reduction….)Negotiation of warranty reimbursements (e.g. commercial agreement), „service actions“ payments & recalls, support commercial handling of warranty costsSupport of general / non project specific customer requirementsCoordinate Global Quality teamSupport and coordinate of customer visit and meeting (audit)Planning & defining of launch support activitiesEnter generic customer requirements into Bosch Data Tool and ensure completion of requirements evaluation
必要要件
各ITツール、システムを率先して習得できる能力・意欲英語力/日本語社内、顧客とのコミュニケーション力歓迎要件
品質保証関連業務の経験（市場/0km不具合対応、改善活動、品質監査等）改善活動への参加、推進実績顧客との交渉スキルMUST:
Ability and motivation to take the initiative in learning IT tool and systemEnglish/Japanese skillCommunication skills within the company and with customersAdditional recommended skill
Experience in Quality assurance work (Quality audit. Leading improvement activities)Experience of improvement activityNegotiation skills with customers 勤務地は浜松もしくは豊田事務所 相談に応じます。