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Concierge @ Auberge Collection

USOnsiteFull-timeJob reference REF3094J
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About this role

We are seeking a knowledgeable and enthusiastic Concierge to join our team. The Concierge will be responsible for assisting guests with various inquiries, making reservations, and providing recommendations to enhance their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality Greet guests upon arrival and provide them with information about the hotel's amenities and services Assist guests with restaurant reservations, transportation arrangements, and local attractions Provide recommendations for dining, shopping, and entertainment options Handle guest inquiries and resolve any issues or concerns promptly and professionally Maintain a neat and organized concierge desk and lobby area Collaborate with other hotel departments to ensure guest satisfaction Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Knowledge of loc...

Skills

OperationsCustomer ServiceEntry LevelHospitality

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