About this role
The Customer Service Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. Growth and advancement opportunities are available.
- Be driven and motivated to being successful
- Have excellent customer relation skills and communication
- Have strong organizational skills and attention to detail
- Be service oriented/ people person/ call center experience preferred
- Be knowledgeable in Windows and thorough PC skills
- Flexible and adaptable to change with excellent time management
All your information will be kept confidential according to EEO guidelines.