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Technical Customer Support (f/m/x) @ Anton Paar

Graz, Styria, ATOnsiteFull-timeJob reference REF1442U
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About this role

Handling technical and application-related inquiries via email, CRM system, and chatAnalyzing technical issues and providing support in developing suitable solutionsClose collaboration with our global sales and service networkHandling internal quality reports as a quality reviewer – from technical assessment to initiating the necessary corrective actionsPlanning, conducting, and following up on training sessions and workshops for service techniciansCareful preparation and review of service documentationOccasional international travel to provide technical support to our sales and service organizations as well as our customers Completed technical or scientific education (e.g. technical college/HTL)Customer- and service-oriented mindset, ideally with experience in customer serviceHands-on skills and a good technical understandingBasic understanding of industrial automation technology and the interaction of technical systemsStrong organizational and communication skillsTeam spirit and a cooperative, constructive approach to workStrong sense of responsibility and assertivenessVery good written and spoken German and EnglishFlexibility and willingness to travel internationally (up to 5%) A reliable and long-term workplace in our expanding and international high-tech companyAn innovative company culture that promotes technical excellence guaranteeing us the position of a technological leader in the global marketA value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for involvement, dedication and individual responsibilityIndividual training and onboardingWork Outside Office (occasion-related possibility to work outside the office)Professional and personal developmentWe offer a fair and market-aligned salary based on the collective agreement for employees in the metal trade – adjusted to the regional conditions of the Styrian labor market. The minimum gross monthly salary for this position is € 3.000 (based on full-time employment). What truly counts for us are your personality, your skills, and the experience you bring. That’s why we take the time to determine your actual gross salary individually and are happy to offer a higher pay in recognition of your qualifications.

#GreatPeople|GreatInstruments #since1922 #AntonPaar #LI-SPI

We do not accept applications via personnel service providers or recruitment agencies and ask all interested parties to submit their documents directly via our career site.

Applications via personnel service providers will not be processed. As a matter of principle, we also do not hire temporary workers, but build on long-term, direct employment relationships.

Skills

Customer ServiceMid-Senior LevelMechanical Or Industrial Engineering

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