About this role
We're looking for an enthusiastic and detail-oriented Bartender to join our team in Gurugram, India. In this role, you'll be the heart of our bar operations, crafting exceptional beverages, delivering outstanding customer service, and maintaining the highest standards of professionalism. You'll work in a dynamic, fast-paced environment where your expertise, creativity, and collaborative spirit directly contribute to our guests' memorable experiences. If you're passionate about mixology, committed to excellence, and thrive in a customer-focused setting, we'd love to meet you.
Take orders and prepare a wide variety of alcoholic and non-alcoholic beverages according to established recipes and outlet specificationsServe drinks and food items to guests courteously and efficiently, anticipating their needs and responding promptlyDemonstrate comprehensive knowledge of liquor brands, beers, wines, and non-alcoholic selections available, and provide knowledgeable recommendationsMaintain complete knowledge of glassware types, ingredients, preparation methods, and garnishes for each drink on the menuStrictly comply with all local liquor regulations, including age verification procedures and responsible service practices to prevent service to minors and intoxicated individualsOpen and serve wine and champagne bottles with proper technique and presentationPrepare specialty beverages including espresso and cappuccino drinksProcess guest payments accurately using point of sales (POS) systems, adhering to all cash handling and credit policiesMaintain meticulous cleanliness and sanitation of the bar top, tables, service areas, glassware, and all bar equipmentComplete opening duties including inventory checks, stock verification, garnish preparation, and equipment temperature checksComplete closing duties including proper storage of goods, equipment cleaning, liquor securing, and bottle counting documentationResolve guest complaints professionally and empathetically, ensuring satisfaction and positive guest relationsCollaborate with team members to maintain smooth bar operations and support overall restaurant or venue objectivesMonitor and manage bar inventory, requisition supplies as needed, and organize stock efficientlyStay informed about hotel or venue services, local attractions, and activities to respond accurately to guest inquiries **Required Qualifications:**
High school diploma or equivalent vocational training certificateMinimum 18 years of age (legal requirement to serve alcoholic beverages)Minimum 2 years of professional bartending experienceFluency in English, both verbal and written communicationProven experience in cash handling and point of sales (POS) system operationAlcohol awareness certification or equivalentFood handling certificateKnowledge of local liquor regulations and responsible alcohol service practicesAbility to compute basic arithmetic accuratelyStrong multitasking and time management skillsExcellent interpersonal and customer service skillsAbility to work efficiently in fast-paced, high-volume environmentsAttention to detail and commitment to maintaining health and safety standards**Preferred Qualifications:**
Experience in luxury hospitality or upscale bar settingsComprehensive knowledge of wine and champagne serviceMixology certification or advanced bartending trainingEspresso and cappuccino preparation skillsCPR certificationFamiliarity with Indian beverages and regional drink preferencesExperience with inventory management systemsBilingual capabilities (English and Hindi or other local languages) experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus