About this role
Key Responsibilities
Warmly welcome and farewell all guests with genuine hospitalityMaintain a well-organised and efficient host station, ensuring smooth communication with the service team.Anticipate guest needs and respond promptly to inquiries or special requests.Assist the floor team in service and enquiriesKeep an up-to-date knowledge of menus, daily specials, and promotions to answer guest queries confidently About You:
Two years previous experience as a host/hostess in a luxury or lifestyle establishmentExcellent communication and interpersonal skills with a warm and approachable mannerStrong organisational skills and the ability to multitask under pressure.Confident in using SevenRooms and POS systems (preferred)Ability to remain calm, professional, and engaging in a fast-paced environment.Flexible availability to work evenings, weekends, and public holidays. WHAT WE OFFER
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world;Access to Accor's ALL Heartists program, offering exclusive discounts, offers, and experiences at Accor hotels and partner locations;Benefit from great offers from our numerous cooperation partners;Join a team that values development and career growth opportunitiesAt Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences.