About this role
You will be:
Assisting in organising and controlling the day-to-day operations of our large-volume, award-winning conference and catering facilitiesDelivering smooth, efficient and courteous service to guests throughout all functionsMaintaining clear, consistent and up-to-date communication to ensure all relevant departments understand their responsibilities in relation to daily function activitiesLiaising closely with the culinary team to coordinate the day's activitiesSupervising, and assisting with the training and development of our ambassadorsContributing to the banquets leadership team and helping to drive team engagement Previous experience within a hotel events, banquets or conference and events team is highly desirableStrong working knowledge of banquets, functions and events service styles and standardsA genuine passion for service excellence, with a strong desire to continually learn and growExcellent organisational, time-management and communication skillsA strong guest-focused mindset with a commitment to delivering memorable experiencesMeticulous attention to detailFlexibility to work a variety of shifts, including early mornings, evenings and weekends, in line with a rotating rosterCurrent RSA (Responsible Service of Alcohol) certification is essential We value our people and offer:
Global discounts on accommodation, dining, bars and more across Accor hotels and partner venues worldwideGenerous leave entitlements, including birthday leave, exam leave and up to 12 weeks parental leave30% dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth BarOngoing learning, development and career progression opportunities.Laundered uniforms, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parkingA complimentary hotel stay package each work anniversary24/7 Employee Assistance Program for confidential wellbeing supportOur commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.