About this role
Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner.Accurately process and confirm reservations, ensuring all guest preferences and requests are noted.Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information.Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out.Manage and resolve any reservation-related issues or complaints effectively and efficiently. Tamayyaz Program is for Saudi Nationals Only.Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.Basic English skills are a must.Strong passion for the Hospitality Field.Excellent interpersonal and communication skills.Is a team player that contributes to and proactively assists co-workers.Ability to work a flexible roster depending on departmental needs.Ability to focus attention on guest needs, always remaining calm and courteous. Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.