About this role
Promotes and sells personalized spa experiences while ensuring seamless coordination and communication across hotel departments.Applies revenue management strategies and market insights to maximize revenue opportunities and business performance.Ensures exceptional guest and member satisfaction by upholding the highest standards of safety, service excellence, and luxury hospitality. Graduate of a degree in Hospitality or Business Administration is an asset.Minimum of five (5) years experience in spa management with comprehensive knowledge of Spa operations is an advantage.Excellent customer service skills, guest-focused with a passion for excellence.Strong knowledge of Opera, Microsoft Office application and spa management.