About this role
Plan & initiate action plan to approach and secure new business for the organizationTo determine effective and productive sales programsRelationship building with all the current and prospective customers.Update & upgrade knowledge and awareness of the facilities provided by Mercure Chennai.Assist the Sales Manager in execution of sales plans and strategies.Any matter which may affect the interests of the hotel should be brought to the attention of the Management.Assist the Sales Manager in the development of the Strategic Sales Plan for the segments.Ensure to achieve objectives established in the Organization’s Strategic Plan. Establish and maintain seamless co-ordination & co-operation with all departments.To ensure maximum cooperation, productivity, and guest service.Develop and maintain effective relationships with all the departments.Respond to queries by resolving issues in a timely and efficient manner.Ensure that all personnel are kept well informed of department’s objectives and policies.Identify optimal, cost effective use of the resources and educate the team on the same.Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in co ordination with the Sales Manager.Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.Contribute to increase in business volume.Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action Competencies
Good communication and customer contact skillsService oriented with an eye for detailsAbility to work effectively and contribute in a teamSelf-motivated and energeticMust be well-presented and professionally groomed at all times