About this role
Job title: Bartender
Department: Beaufort Bar, F&B
Inspired & supported by: Head of Bars
Salary: £43,475 (including service charge)
Shifts: 17:00 to 01:30 from Tuesday to Saturday
About the Beaufort Bar
The dramatic jet-black and gold décor of the Beaufort Bar provides the perfect setting for glamour and luxury. It is the hidden gem in the hotel with a discreet entrance and a cool late night vibe. Open from Thursday to Saturday nights, with a DJ playing after dark, the Beaufort Bar is a glamourous location to enjoy creative cocktails, prestige spirits and rare vintages. The Beaufort Bar’s menu, takes guests on a journey across centuries and through flavours. Focusing on the finest wines and Champagnes, with cocktails created to evoke the very specific flavour bouquets of the Champagne region and a luxurious bar dining menu, Nocturne creates a night-time world of seduction and indulgence.
Your purpose will be:
You are an ambassador for exceptional service that is the hallmark of our Savoy bar experience. Your warm, personal attention and passion for mixology is worth raising a glass to.
You will be accountable for:
Delivering a memorable and professional 5 star beverage experience
Advising guests through enthusiastically sharing your knowledge about our F&B offering
Delivering on all standards, policies and procedures to create memorable luxury guest experiences
Your key responsibilities & contribution will be:
Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team in the bar and on the floor
Mixing drinks in a timely manner and based on our standardised recipes and service standards
Assisting guests regarding menu choices in an informative and enthusiastic way
Boosting our revenue through upselling and other creative initiatives
Being part of the creative process of our beverage menus across the hotel
Having a good knowledge of mixology and contributing your ideas to creating new and relevant recipes
Sharing knowledge of mixology, our offering, promotions, general hotel information and Savoy stories
Following all safety and sanitation and COVID policies when handling food and beverage
What you will need to do this role:
Essential:
1-2 years bartending experience in a luxury environment
Passion for and understanding of 5 star hospitality and what it takes to deliver it
Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
Quick thinking, resourceful and able to solve problems ’in the moment’
Able to remain calm and courteous at all times
Able to work well under pressure in a fast paced and changing environment
Able to work collaboratively as part of a team
Willing to work in rotating shifts including weekends and public holidays
Good knowledge of spoken and written English
Rights to work in the UK
Desirable:
Basic knowledge with a POS System
Basic knowledge with Open table
Industry related certifications (i.e. WSET)
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
Competitive salary, pension, and life assurance
31–33 days of holiday (including public holidays)
Cashback for wellbeing/healthcare expenses & Perkbox
Exclusive discounts:
Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
20% off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay at The Savoy after probation
Colleague restaurant, interfaith prayer room and wellness room
Laundry services for all colleagues
Gym access, cycle-to-work scheme and Virgin Active membership discount
Season ticket loan for commuting
Employee assistance program
Optician reimbursements, and local discounts for F&B and retail