About this role
Must have a complete working knowledge of bar items, ingredients and preparationEnsure all details of service are performed properly for every guestTo understand and adhere to Food & Beverage Department Standard Operating ProceduresAscertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolvedGreet regular guests by name and note and serve preferences accordinglyProfessionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishesProcess drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficientlyMake all cocktails in accordance with Hotel’s standard beverage manualReceive and check liquor against previous shift’s requisitionsAttempt to limit problems and liability related to customers' excessive drinkingOrganize requisition, pick up and verification for F&B items used in the bar areasEnsure that the bar is fully stocked and all side opening and closing duties are completedSlice and pit fruit for garnishing drinksArrange bottles and glasses to make attractive displaysKeep the bar area neat and tidy at all times, regularly clearing dishes and glasswareManage security in the work area, and at no time to leave the bar area unless properly relieved by a colleagueAssist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in binsMaintain complete knowledge of all F&B services, outlets, hotel services/features
Previous bartending or beverage experience within a restaurant, hotel or premium hospitality environment.Strong knowledge of cocktails, beverage preparation and service techniques.A passion for connecting with guests and sharing your beverage knowledge.The ability to thrive in a fast-paced environment while maintaining attention to detail.A positive, team-focused attitude and excellent communication skills.