About this role
Therapists are responsible for delivering exceptional treatments to guests of the wellness in line with Swissôtel brand standards, whilst maintaining excellent five star guest care, cleaning standards and grooming. Responsible for revenue generation through retail and up selling of all Spa services.
What you will be doing:
Performing massage & body services within the standards of Swissôtel
Guest Relations
Upsell
Welcoming & Farewell
Ensuring that the treatment and back of house areas are clean and well maintained in all times
Previous experience as a Massage Therapist required (Minimum 1-2 years)Certification from an accredited school of Massage requiredCurrent professional licensesCPR and First Aid certification is requiredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionAbility to focus attention on guest needs, remaining calm and courteous at all times Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.