About this role
The Tequila Sommelier enhances the La Hacienda dining experience by delivering expert knowledge, personalized recommendations, and elevated beverage experiences centered around tequila, mezcal, and premium spirits. This role drives restaurant revenue by increasing dinner capture, enhancing guest engagement, supporting large party and group opportunities, and creating memorable tasting experiences. Working closely with the La Hacienda General Manager, the Tequila Sommelier will help develop and manage the spirits, wine, and tequila program while creating marketing, PR, and special event opportunities that showcase the restaurant’s unique beverage offerings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Position welcomes our guests by personally offering & up-selling a selection of cocktails, our impressive selection of over 240 tequilas, tequila flights, margaritas, freshly muddled mojitos, sangrias and other Mexican cocktail favorites--all prepared with fresh-squeezed juices and fruit purees in a sommelier type role on the floor nightly when open.Responsible for ordering, inventory and maintenance of Tequila offering & programResponsible to conduct continuous Tequila training with service team and provides complete training for all new hiresAssist in pre-shift meetings and educating team on new and exiting information/trends of Tequila & beverage program Assist greeter staff to welcome/bid farewell to all guests and ensure guests receive responsive, professional, and gracious serviceAssist service staff with all aspects of dining experience when needed during high volume times (Ex. Flaming Coffees, Bar Service, Bussing, Food Running, etc.)Ability to answer questions regarding the menu, specific food items, the Tequila/Wine list or any other inquiries the guest may haveDrive post & pre dinner beverage sales in Tequila RoomPromote restaurant and Tequila Tastings with resort leisure services team requesting referrals for private paid tastingsPromote restaurant private dining and tequila tastings with area concierges and businessesPromote, expand and take ownership La Hacienda Happy Hour to local marketCreate unique special event experience with Restaurant Sales Manager to drive large party salesHost local concierges, caddy’s, networking groups and on property key departments to promote La Hacienda experienceRepresent restaurant at local culinary events while promoting private dining room, beverage and private tasting salesMake direct sale calls to local corporate executives and sales offices to promote restaurant private dining room sales and private tasting room experiencesPromote and create special on property activities and events to enhance La Hacienda dinner offering and to increase capture for in-house guestsWork with P/R and Marketing team to promote La Hacienda, Tequila Goddess position and Tequila beverage program exclusivelyResponsible for creating new and creative initiatives to promote for La Hacienda marketing programSeasonally:
Ongoing training of new staff of beverage programChampion of Passion Project experienceChampion of Greeter team and training programDaily/Weekly:
Work on floor as seen fit by La Hacienda General ManagerIn-house and local sales outreach EDUCATION AND/OR EXPERIENCE:
At least 2-3 years of experience at the Four or Five Diamond level requiredBilingual (English & Spanish) an asset Must be able to demonstrate above intermediate mathematical skills and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.Ability to solve practical problems and deal with a variety of situations.Ability to interpret a variety of instructions in either written, oral, diagram or schedule form.Must have a Food Handler's card and Alcohol Awareness CertificationOTHER SKILLS AND ABILITIES:
Extensive food and wine knowledge specifically TequilaStrong sales-oriented qualities; strong desire to succeedGood verbal & written communication skillsExtensive knowledge of Spanish spirits / cocktails techniques and cultureTo be creative and foster new cocktails/tequila flightsExperience of working with a broad set of clienteles and the ability to understand their different tastes and preferencesAn interest in expanding their professional horizons on their owAbility to work with front and back of house staff Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
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