About this role
Banquet Server
At Fairmont Hotel Vancouver, we believe every event is an opportunity to create lasting memories. As a Banquet Server, you'll play an essential role in delivering exceptional food and beverage service at weddings, galas, conferences, and special events. Your professionalism, attention to detail, and genuine hospitality will help create seamless experiences that leave a lasting impression on our guests.
What You Can Expect
An inclusive, empowering, and positive culture where people are at the heart of everything we doThe opportunity to work alongside passionate hospitality professionals committed to excellence and genuine guest careCompetitive pay starting at $18.09 per hour, plus gratuities, increasing to $24.12 per hour after 90 shifts, with increases in accordance with the Collective Bargaining AgreementOne duty meal during your scheduled meal break, processed as an applicable taxable benefitExclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating venuesThe opportunity to work in a luxury hotel environment within a historic Vancouver landmark dating back to 1939Opportunities to participate in community and sustainability initiativesWhat You Will Be Doing
Provide professional, friendly, engaging, and personalized service in accordance with Fairmont service standardsPrepare banquet function spaces by setting tables, buffets, service stations, and event areas with the appropriate equipment and suppliesReview banquet event orders, menus, service sequence, and guest dietary requirements before each eventServe food and beverages accurately and efficiently using the designated service style for each functionAnticipate guest needs by replenishing beverages, clearing tables, and ensuring timely, attentive serviceCommunicate dietary restrictions, allergies, and special requests to the culinary and banquet teamsMaintain clean, organized, and well-stocked work areas throughout each eventComplete required event documentation, including billing and consumption records, as applicableWork collaboratively with culinary, stewarding, and banquet colleagues to deliver seamless event executionFollow all food safety, responsible liquor service, health and safety, and hotel policies and proceduresParticipate in departmental briefings, training, and service excellence initiativesPerform other duties as assigned to support successful banquet operations What We Are Looking for
A warm, professional, and guest-focused personality with a passion for hospitalitySecondary school diploma or equivalentValid Serving It Right certification (required)Previous banquet, restaurant, or food and beverage serving experience is preferredLuxury hotel or large-volume event experience is considered an assetFoodSafe Level 1 certification is an assetStrong communication, teamwork, and interpersonal skillsExcellent organizational skills with strong attention to detailAbility to remain calm, professional, and efficient in a fast-paced environmentReliable, dependable, and committed to delivering exceptional guest experiencesAbility to communicate effectively in English; additional language skills are an assetFlexible to work a variety of shifts, including evenings, weekends, holidays, and overnight events as operationally requiredPhysical Demands of This Role
Stand and walk for extended periods throughout the shiftFrequently carry trays, plates, glassware, and banquet suppliesLift and carry up to 30 lbs. (14 kg)Frequently bend, reach, push, and pull while setting up and servicing eventsSafely transport food and beverage items while maintaining exceptional service standardsThis role is more than serving food and beverages, it’s about creating memorable experiences. From elegant weddings to grand galas and corporate events, your professionalism and genuine hospitality help Make Special Happen at Fairmont Hotel Vancouver.
If you’re passionate about hospitality and thrive in a fast-paced environment, we invite you to apply and join our legendary team.
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS