About this role
Supervises daily outlet operations and supports the Outlet Manager in ensuring efficient service delivery, maintaining product quality, and upholding service standards.Provides exceptional guest experiences by fostering positive relationships with guests and promoting seamless collaboration between the service team, kitchen, and dining area operations.Ensures compliance with all corporate, regional, and local hotel policies, operating procedures, and service standards, maintaining consistency and operational excellence across the outlet. Graduate of a degree in Hospitality Management or a related field is an advantage.Minimum of two (2) years of experience in all day dining restaurant operations within a luxury hotel environment is highly desirable.Strong service orientation with a passion for delivering exceptional guest experiences, coupled with the ability to lead, motivate, and develop team members to achieve operational excellence.Proficient in loyalty programs, Opera PMS, and Microsoft Office applications, with the ability to effectively utilize these tools to support daily operations.