About this role
We are seeking an enthusiastic and detail-oriented Pool & Beach Attendant to join our hospitality team in Ras Al-Khaimah, United Arab Emirates. In this customer-focused role, you will be responsible for creating a safe, clean, and welcoming environment for our guests while delivering exceptional service. As a Pool & Beach Attendant, you will be the friendly face of our resort, ensuring every guest enjoys a memorable experience while maintaining the highest standards of cleanliness, safety, and professionalism.
Greet guests with a courteous and professional demeanor upon arrival and departure, creating a warm and inclusive atmosphereRespond promptly and professionally to all guest requests and needs, demonstrating empathy and commitment to customer satisfactionSet up and maintain beach beds, cabanas, sunbeds, umbrellas, and towel stations according to company specifications and proceduresEnsure the pool and beach areas are consistently clean, organized, and well-maintained throughout the dayProvide guests with clean towels and amenities as needed, maintaining inventory and restocking supplies efficientlyFold and pack umbrellas and equipment in the evenings, ensuring proper storage and organizationMonitor and maintain safety standards in all work areas, immediately reporting any suspicious occurrences or hazardous conditions to managementComply with all company policies, procedures, and grooming standards at all timesAttend all mandatory meetings and training sessions as directed by managementPerform additional tasks and support other departments as required to ensure seamless operations High School diploma or vocational hospitality training1-3 years of experience working as a Pool & Beach Attendant or similar guest service role in a 4-5 star hotel or resort environmentStrong knowledge of hospitality service standards, procedures, and best practicesExcellent interpersonal and communication skills with the ability to interact professionally with diverse guestsPhysical fitness and stamina to work extended periods in outdoor conditions, including standing and walkingAbility to work flexible schedules, including weekends, holidays, and shift workDemonstrated attention to detail and organizational skillsStrong commitment to safety, cleanliness, and maintenance standardsAbility to follow instructions and work collaboratively within a team environmentPreferred: Basic swimming knowledge or water safety certificationPreferred: First Aid and CPR certificationPreferred: Multilingual abilities (Arabic and English proficiency is advantageous)Preferred: Experience working in Middle Eastern hospitality settings