About this role
Overview
The Leisure Supervisor plays a pivotal role in overseeing and enhancing the leisure services offered within our establishment. This position is responsible for creating a welcoming environment that promotes guest satisfaction and engagement. The Leisure Supervisor will assist a team dedicated to providing exceptional hospitality experiences, ensuring that all guests enjoy their time with us to the fullest.
Duties
Develop and implement leisure strategies that cater to the interests of our guests.Oversee the daily operations of leisure facilities, ensuring they are well-maintained and fully operational day to day.Supervise and train staff in guest services and standards.Maintain inventory of leisure equipment and supplies.Assist the Leisure club manager with all tasks relating to club memberships.Assist with the safe and effective management of pools on site.Skills
Proven skills with the ability to lead a diverse team effectively.Strong background in hospitality, demonstrating an understanding of guest services and expectations.Excellent communication skills, both verbal and written, to engage with guests and staff alike.Ability to problem-solve quickly and efficiently in a fast-paced environment.A passion for leisure activities and a commitment to enhancing guest experiences through innovative programming.Job Types: Full-time, Permanent
Benefits:
Company pensionFree parkingGym membershipOn-site gymOn-site parking
Work Location: In person
Level 3 Pool plant operation certificate (Desirable)
Level 2 Gym Instructor certificate (Desirable)