About this role
To successfully set and prepare banquet floor for meetings and functions as specified by
event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient
manner.
To be hospitable, friendly, welcoming and converse with guestsServing and clearing plated banquet events (tray service)Serving and clearing buffet banquet eventsServing and clearing reception banquet eventsAll tables must be setup according to Fairmont standards or as directed by LeadershipComplete opening and closing duties as assignedBe aware of all hotel areas & outlets to be credible when responding to guests’ requests,Maintain good eye contact and personal service when interacting with all guestsTo be knowledgeable of the menu, dietaries, wine & beverages before service beginsConduct themselves within all policies set forth by the department and the HotelTo have knowledge of all tasks and the methods of service of all banquet setupsUnderstand and carry out the servicing of all banquet event ordersArrive on duty on time with proper attire and prepared for shiftParticipate in maintaining a clean and well-kept working environmentConduct yourself in an orderly and respectful manner at all times,Assist in facilitating all guest requests promptlyEnsure all allergies are safely catered for with an alternative that meets guest needsAdhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being metAdhere to alcohol handling procedures and policies ensuring responsible alcohol serviceWill work weekends, holidays and shift work as scheduledAny other tasks as assigned
Teamwork approach to all duties and helpful attitude with co-workersEfficient and effective approach to completing all tasksFood and beverage knowledgePrevious banquet service experience and knowledgePhysically fit to transport and carry heavy equipmentSmart Serve CertificationPhysical Aspects of Position include but are not limited to the following:
Constant standing and walking throughout shiftFrequent lifting and carrying up to 35 lbs and occasional lifting up to 50lbsConstant pushing, pulling, lifting, and carrying Frequent ascending or descending, stairs and ramps What’s in it for you?
Starting Rate of Pay: $17.60 per hour. Free Meals: Healthy meals on us every shift. Travel Discounts: Sweet deals at Accor hotels worldwide. Dry Cleaning: Free dry-cleaning for your work gear. Skill Up: Custom learning programs to boost your talents. Impact: Join our Health & Wellness, Sustainability, and DEI Committees. Level Up: Unlock new career heights with exciting growth paths.
This posting is for an existing vacancy.
AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]
Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.