About this role
We are seeking an experienced and detail-oriented Assistant Manager for Housekeeping to join our team in Mysuru, India. In this role, you will oversee daily housekeeping operations, lead and mentor a team of housekeeping staff, and ensure that all facilities maintain the highest standards of cleanliness and organization. You will be instrumental in delivering exceptional service while maintaining operational efficiency and compliance with health and safety regulations.
Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity across all shiftsConduct regular quality inspections and audits to verify that cleaning standards and protocols are consistently metTrain, mentor, and develop housekeeping team members on proper cleaning techniques, safety procedures, and customer service excellenceManage inventory levels of cleaning supplies and equipment, ensuring adequate stock while controlling costsAddress and resolve guest or client concerns related to housekeeping services in a professional and timely mannerMaintain accurate records, reports, and documentation related to staff performance, inventory, and maintenance issuesEnsure compliance with health, safety, and sanitation regulations and company policiesCollaborate with other departments to coordinate special cleaning projects and facility maintenance needsIdentify opportunities for process improvements and implement solutions to enhance operational efficiencyConduct performance reviews and provide constructive feedback to team members Minimum 3-5 years of experience in housekeeping operations or facility management, with at least 2 years in a supervisory or management capacityStrong knowledge of cleaning standards, protocols, and best practices in hospitality or facility managementProven ability to lead, motivate, and manage a diverse team effectivelyExcellent organizational and time management skills with the ability to prioritize multiple tasksProficiency in inventory management and basic budget trackingStrong communication and interpersonal skills with the ability to interact professionally with staff and clientsSolid understanding of health, safety, and sanitation compliance requirementsProblem-solving abilities and attention to detailFamiliarity with housekeeping management software or scheduling systems (preferred)Experience in staff training and performance management (preferred)Customer service orientation and commitment to excellence