About this role
Cleaning and Sanitizing:Dusting and Vacuuming: Dust surfaces, vacuum carpets, and clean floors.Bed Making: Change bed linens, make beds, and ensure they are neatly arranged.Bathroom Cleaning: Clean and disinfect toilets, sinks, showers, and tubs; replenish toiletries and towels.Surface Cleaning: Wipe down furniture, mirrors, and other surfaces.Restocking Supplies:Toiletries: Replenish items such as soap, shampoo, and toilet paper.Bedding and Towels: Ensure adequate supply of clean linens and towels.Room Maintenance:Report Issues: Identify and report any maintenance issues or damages in the room to the supervisor or maintenance department.Lost and Found: Handle any items left behind by guests according to the hotel's lost and found procedures.Guest Interaction:Respect Privacy: Follow guest privacy policies and request permission before entering rooms.Respond to Requests: Address special requests or needs of guests, such as additional amenities or room adjustments.Safety and Security:Follow Protocols: Adhere to health and safety standards, including proper use of cleaning chemicals and equipment.Secure Rooms: Ensure that rooms are locked and secure after cleaning.Inventory Management:Track Supplies: Monitor and manage the inventory of cleaning supplies and report when stock is low.Team Collaboration:Coordinate with Staff: Work closely with other housekeeping staff and management to ensure smooth operations and high standards of cleanliness.Administrative Tasks:Record Keeping: Complete checklists and log any issues or special requests as required by the hotel’s procedures.