About this role
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Public Relations Officer.
The Public Relations Officer (PRO) is responsible for managing all government-related transactions and ensuring full compliance with local laws and regulations. Acting as the hotel's official representative with government authorities, the PRO facilitates visa processing, residency permits, labor and immigration documentation, licensing requirements, and other statutory approvals for colleagues and the business.
The role serves as the primary liaison between the hotel and government entities, ensuring timely completion of all administrative procedures while maintaining accurate records and providing guidance to internal stakeholders on regulatory requirements. The PRO supports operational continuity by ensuring compliance with employment, immigration, and municipal regulations, while delivering efficient and confidential service in line with the standards of Raffles & Fairmont Doha.
Key Responsibilities:
Liaise with government authorities for all immigration, labor, municipality, and licensing mattersProcess employment visas, residency permits, work permits, medical examinations, and Qatar ID applications and renewalsCoordinate visa cancellations, transfers, and exit permits where applicableEnsure timely renewal of commercial licenses, permits, and other statutory documentsMaintain accurate records of all government-related documentation and monitor expiry datesKeep abreast of changes in government regulations and advise management accordinglyBuild and maintain effective working relationships with government departments and external agenciesSupport colleagues with government-related processes and provide guidance on documentation requirementsEnsure compliance with local labor, immigration, and regulatory requirementsMaintain confidentiality and professionalism in handling sensitive employee and company information What will you bring to this role?
Diploma or Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related fieldMinimum 2 years of experience as a Public Relations Officer (PRO), preferably in the hospitality industry in QatarStrong knowledge of Qatar labor, immigration, and municipality regulationsExperience using government portals and electronic systemsFluency in English and Arabic, both written and spokenExcellent organizational, communication, and interpersonal skillsAbility to manage multiple priorities and meet deadlinesValid Qatari driving license is preferredEmbrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactionsFoster an inclusive environment where every individual feels valued and respectedCreate an environment where colleagues are empowered, supported and recognized Employee Benefits
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.